Frequently Asked Questions
1. What are Chilli Bites?
Chilli Bites are our signature biltong snack, crafted using a traditional family recipe passed down through generations. They are spicy, flavorful strips of dried meat, seasoned with a unique blend of spices, with chilli as the star ingredient, ensuring a burst of heat and a rich, savory taste in every bite.
2. Where can I buy Brutal Candy Chilli Bites?
You can find our Chilli Bites at various locations in Victoria Falls, Hwange, and Harare. We are expanding to Bulawayo, Beitbridge, and Masvingo soon. Look for us in bars, bottle stores, supermarkets, general dealers, service stations, and tuckshops. You can also contact us directly for purchases through WhatsApp, email, or phone.
3. How much do the Chilli Bites cost?
Each 20-gram packet of our Chilli Bites costs just $1, making it an affordable and delicious snack option for everyone.
How do you make the Chilli Bites?
Our Chilli Bites are made from high-quality beef, marinated in a secret family recipe with a bold chilli blend. The meat is hand-cut, seasoned, and then slowly air dried to perfection, preserving the authentic flavours. This traditional process ensures each bite delivers a rich, spicy taste and a tender texture, staying true to our heritage.
5. What ingredients do you use in your Chilli Bites?
We use locally sourced high-quality beef and a blend of traditional spices, including chilli to give our biltong its distinctive heat. All ingredients are carefully selected to maintain the authenticity and quality of our product.
6. How do I store Chilli Bites to keep them fresh?
Our Chilli Bites are packaged to maintain freshness. Store them in a cool, dry place, away from direct sunlight. Once opened, keep them in an airtight container or reseal the packet to retain their flavour and texture.
7. Are your Chilli Bites suitable for people with dietary restrictions?
Our Chilli Bites are made with natural ingredients and do not contain any gluten, making them suitable for those with gluten intolerance. However, they do contain beef, so they are not suitable for vegetarians or vegans.
8. Do you offer wholesale options?
Yes, we provide bulk purchases for businesses such as bars, supermarkets, and general dealers. If you’re interested in carrying our Chilli Bites in your store, please get in touch with us for wholesale inquiries.
9. Can I get Brutal Candy Chilli Bites delivered to my home?
Yes! We offer local delivery in Victoria Falls and surrounding areas. For orders and delivery arrangements, don’t hesitate to contact us through WhatsApp, email, or phone.
10. Do you ship your Chilli Bites outside of Zimbabwe?
Currently, we focus on serving the Zimbabwean market, but we are working on expanding our reach. Stay tuned for updates on international shipping options.
11. What makes Brutal Candy Chilli Bites different from other biltong?
Our Chilli Bites stand out because of our unique family recipe that combines traditional biltong preparation with a distinctive chilli kick. This blend of flavours offers a memorable taste experience that you won’t find anywhere else.
12. How can I contact Brutal Candy?
You can check out our contact page and select your preferred method of communication. We are here to assist you with any inquiries or orders.
13. Can I follow Brutal Candy on social media?
Absolutely! Follow us on Facebook, Instagram, and Twitter/X for updates, promotions, and a behind-the-scenes look at how we make our Chilli Bites. All our social media information is listed on our contact page.
14. Do you have any special offers or promotions?
We regularly run promotions and offer special discounts to our loyal customers. Follow us on social media or subscribe to our newsletter to stay updated on our latest offers.
15. Can I visit your facility in Victoria Falls?
While we do not offer public tours at our facility, we are happy to share our story and answer any questions about our production process. Feel free to contact us for more information.
16. How did Brutal Candy get its name?
Our name, Brutal Candy, reflects the intense yet sweet and satisfying heat of our Chilli Bites. It captures the essence of our product – a bold and flavorful treat that leaves a lasting impression.
17. How long do Chilli Bites last?
Our Chilli Bites have a shelf life of several months when stored properly. Check the best-before date on the packet for specific information.
18. Are there any new products in the pipeline?
We are always experimenting with new flavours and products. Keep an eye on our social media pages and website for announcements on new offerings.
19. Can I provide feedback or suggestions?
We would love to hear from you! Your feedback is invaluable in helping us improve our products and services. Please contact us through WhatsApp, email, or phone with your suggestions and comments.
20. What is the story behind “Preserve Yourself”?
“Preserve Yourself” is not just a motto; it’s a way of life for us. It’s a philosophy that has been passed down through our family, emphasizing the importance of heritage, tradition, and self-preservation.
Each bite of our Chilli Bites embodies this principle, offering a taste of our family’s legacy and a reminder to cherish and preserve the best things in life.
Careers and Hiring
21. Are you hiring at Brutal Candy?
Yes! We are always looking for passionate individuals to join our team. Whether you’re interested in production, sales, or logistics, we would love to hear from you. Check our Careers page for current job openings and application details.
22. How can I apply for a job at Brutal Candy?
You can apply for a job by visiting our Careers page, where you’ll find a list of available positions and instructions on how to submit your application. We typically require a resume and a cover letter outlining your experience and why you want to join our team.
23. What is the work environment like at Brutal Candy?
At Brutal Candy, we value a collaborative and supportive work environment. We are a close-knit team dedicated to producing the best Chilli Bites and maintaining the legacy of our family recipe. We encourage creativity, hard work, and a passion for quality.
Promotions and Special Offers
24. Do you have any current promotions?
Yes! We frequently run special promotions and discounts. Follow us on social media or subscribe to our newsletter to stay updated on our latest offers.
25. How can I find out about your special offers?
You can find out about our special offers by following us on Facebook, Instagram, and Twitter/X, or by subscribing to our newsletter. We also announce promotions on our website’s Special Offers page.
26. Can I get a discount on bulk purchases?
Yes, we offer discounts on bulk purchases for businesses. Please contact us for more information on our wholesale pricing and bulk order discounts.
Events
27. Do you host or participate in any events?
Yes, we regularly participate in local events and festivals where you can taste our Chilli Bites and learn more about our brand. Check our Events page or follow us on social media for updates on upcoming events.
28. Can I invite Brutal Candy to an event?
We would be delighted to participate in your event! Please contact us with details about your event, and we will get back to you as soon as possible.
Partnerships
29. Are you open to business partnerships?
Absolutely! We are always looking to partner with businesses that align with our values and vision. Whether you are interested in retail partnerships or co-branding opportunities, we would love to discuss potential collaborations.
30. How can I propose a partnership with Brutal Candy?
To propose a partnership, please contact us through email or phone with your business details and proposal. We are eager to explore ways we can work together to bring our Chilli Bites to a wider audience.
Social Media Campaigns
31. How can I participate in your social media campaigns?
We love engaging with our community through social media! Follow us on Facebook, Instagram, and Twitter/X to participate in our campaigns. Use the hashtag #PreserveYourself to join the conversation and share your Chilli Bites moments with us.
32. Do you run any social media contests?
Yes, we regularly run contests and giveaways on our social media platforms. Follow us and stay tuned for announcements about our next contest. You could win exciting prizes, including free Chilli Bites!
33. Can I collaborate with Brutal Candy on social media?
We are open to collaborating with influencers and content creators who share our passion for food and culture. If you’re interested in working with us, please reach out through our social media channels or email us with your proposal.